Frequently Asked Questions

Our flours are unbleached, so the color comes naturally from the grain. The darker the flour, the higher the protein content in that wheat — which means more nutrition and goodness in every bite.

Supermarket flours are usually roller-milled, which makes them fine but also removes a lot of fibre and nutrition. We stone-mill our flours slowly, in small batches, so all the fibre, flavour, and aroma stay intact. The result? A flour that’s hearty, wholesome, and closer to what our parents and grandparents grew up eating.

Khapli is an ancient wheat variety, low in gluten and easier to digest, with unique nutrition. Our regular whole wheat flours are also high in protein and fiber but differ in taste and texture.

Yes! We do, but we aim to keep as much natural fiber as possible – it’s better for your digestion and health.

We keep our lentils unpolished. A lot of mass-market dals are polished with oil to make them shiny. It looks nice, but it strips away fibre and nutrients. Our lentils are just as nature intended — earthy, wholesome, and full of goodness.

Never. What goes into the pack is exactly what comes from the grain — nothing more. That’s why we make smaller batches, so everything you get is fresh and pure.

Most of our flours are best enjoyed within 4 months of milling for optimal freshness.

To keep your flours and lentils fresh for months, store them in an airtight container in a cool, dry place, away from sunlight.

Endless possibilities!

• Whole wheat / Khapli flour → soft rotis, breads, cookies.
• Millet flours → gluten-light pancakes, rotis, porridges.
• Lentils → comforting dals, khichdi, soups, or even hearty salads.
• And if you’re ever looking for inspiration, we share recipes regularly on our website and Instagram.

Atta4Europe is our signature multigrain flour, stone-ground in Ireland and crafted for modern European lifestyles. It’s a nutrient-rich blend of whole wheat, horse gram, amaranth, and oat bran — all chosen for their protein, fibre, and health benefits.

Because we wanted to bring the goodness of traditional Indian multigrain flours into modern European kitchens. Atta4Europe is our way of blending heritage with today’s lifestyle — wholesome, nourishing, and made locally so you enjoy authentic nutrition without compromise.

Unlike plain wheat flour, Atta4Europe combines multiple whole grains and ancient pulses. This gives it:

• Higher fibre (better digestion & satiety)
• More plant protein (supports vegetarian diets)
• Added heart & gut health benefits (thanks to oats and amaranth)
• It’s a healthier, well-rounded choice for everyday cooking.

You can use it just like regular atta — rotis, parathas, breads, even bakes. The multigrain blend adds a slightly nutty flavour and a more filling texture, perfect for balanced everyday meals.

For best results, enjoy within 4 months of milling. Store in an airtight container in a cool, dry spot to keep it fresh.

Yes — it’s 100% natural, vegan-friendly, and made without additives. Its blend of grains makes it a great fit for health-conscious families and those looking for a more nutritious alternative to plain atta.

A preservative-free, ready-to-eat multigrain roti made in Ireland using our signature Atta4Europe flour milled locally.

It contains just 4 ingredients: Flour blend (whole wheat, horsegram, amaranth, oat bran), water, salt, and yeast.

• High in fiber
• Source of protein
• No preservatives
• Convenient, ready-to-eat option
• Milled and freshly made in Ireland

Unlike many options in the market, we do not use preservatives, artificial softeners, sweeteners, or protein extracts.

Our rotis are made using high-quality, fiber-rich flour, water, salt, and a small quantity of yeast.

• Unopened: Up to 4 weeks (see expiry date on pack)
• Once opened: Store in an airtight container and consume by the next day, before the expiry date

• Store in a cool, dry place away from sunlight
• Once opened, keep in an airtight container and consume by the next day
• Suitable for home freezing: Freeze on the day of purchase and use within the best-before date
• Once thawed, do not refreeze

Microwave: Remove from pack, place on a microwave-safe plate, cover with a damp cloth, and heat for 10 seconds.
Avoid overheating to prevent drying.

Stovetop (Tawa/Pan): Heat on medium flame for 10 seconds on each side until soft.
Avoid high heat.

For best taste: Apply a little ghee, butter, or oil while heating.

Available on our website and in nearby Indian grocery stores across Ireland.

• Busy professionals
• Health-conscious individuals
• Families
• Anyone looking for a quick, nutritious meal

Some grains (like Jowar or Ragi) are naturally gluten-free, but since everything is milled in the same facility, we can’t guarantee they’re completely free from traces of gluten. If you’re celiac or very sensitive, please be cautious.

Our flours retain natural fiber, minerals, and protein due to stone milling and minimal processing. Khapli flour is especially good for gentle digestion, while our high-protein grains support balanced nutrition.

Absolutely. All our flours and lentils are 100% plant-based and vegan-friendly.

Our core range is flours and lentils — no nuts, no dairy, no hidden ingredients, and no allergens other than gluten. We also store products separately to minimise any cross-contact. For other product ranges that might contain allergens, they’ll always be clearly declared on the packaging and on our website.

Browse our website, select your products, and check out – it’s that simple! You’ll get a confirmation email and delivery updates.

We accept Revolut, Mastercard, Visa, Google Pay, Apple Pay, and direct Bank Transfer for a smooth and secure checkout.

Yes, absolutely. Our checkout is fully SSL-secured, and payments are handled by popular & reliable trusted gateways such as Revolut. Your card details are never stored by us.

Yes — you can pay directly from your bank account. It’s quick, secure, and just as convenient as card payments.

We’ll email you a tracking link once your order is on its way, so you can follow the journey.

Mistakes happen — we get it. If your order hasn’t left our facility, we’ll happily adjust or cancel. Once it’s with the courier, we may not be able to, but reach out anyway — we’ll always try to find a way to help.

• Free delivery on orders above €40 (Ireland & Northern Ireland).
• €2 delivery fee for orders €30 – €40
• €3 delivery fee for orders €20 – €30
• €6 delivery fee for orders below €20

First, check your spam or promotions folder. If it’s not there, just drop us a quick message at our WhatsApp number (+353 89 956 9854) with your name and order details, and we’ll confirm it for you right away.

Not just yet. At the moment, we deliver only within Ireland and Northern Ireland. But we know there’s love for Indian staples everywhere — so expanding is definitely on our minds.

Orders placed before 11 AM are shipped the same day; anything after 11 AM goes out the next business day. Delivery usually takes the next business day once shipped. Please note that orders placed on Fridays are shipped on Monday. You’ll receive a tracking link as soon as your package is on its way.

No — within Ireland, there are no customs or hidden fees. For the rest of Europe, where we ship directly from India, any customs duties are covered by us. What you see at checkout is exactly what you pay.

We’ll never leave you hanging. If your order doesn’t arrive in the promised time, just reach out to us. We’ll check with the courier and either get it to you or send a replacement/refund.

We’re here for you. If something isn’t right — a missing item, a damaged pack, or simply a concern — email us at customercare@reddotfood.store or to our Customer care number (+353 89 956 9854) with your order number. We’ll sort it out quickly, whether that means sending a replacement or processing a refund. Your happiness is our priority!

Email us any time or drop us a text on our WhatsApp at +353 89 956 9854. We respond quickly and personally to each inquiry.

Your ideas help us grow. Email, WhatsApp, Instagram DM, or use our feedback form – we love hearing from our customers!

Not yet. Everything is freshly milled and packed in our facility in Navan, and delivered straight to your door.

We source our grains from the regions that grow them best — primarily India, and in some cases from Europe where regulatory requirements apply (like Khapli wheat). All our flours are then milled locally in Navan to ensure maximum freshness and quality. Quality first, always.

We make small batches, prioritize freshness, and skip preservatives. Stocks are replenished regularly to maintain quality.

We mill locally, source from responsible suppliers, use minimal packaging, and support low-impact logistics.

We’re always adding new grains, recipes, and delivery options. Sign up for our newsletter or follow us on Instagram for the latest updates!